CHICAGO (June 18, 1:55 p.m. EDT) — The made-in-India Indigo injection molding machines now come with a lifetime service warranty, according to officials of Autojectors Inc. (Booth S3368).
"We are confident in the machine, in the way it´s manufactured, to offer this," President David Hahn said in a June 17 interview at McCormick Place in Chicago, while the company´s booth was under contruction. "Obviously, we believe that Indigo machines will operate with minimal service needs for many years."
The new lifetime warranty is effective for all Indigo horizontal presses sold on or after June 19 — the first day of NPE 2000. Hahn said it only applies to customers in the United States and Canada.
The warranty improves on the existing one-year Indigo parts and labor warranty. Lifetime service covers any repairs during the time the original buyer operates the machine. All service costs are covered, including labor and travel expenses, according to the company. Customers have to pay for parts, routine maintenance, damage caused by operating the press improperly and retrofitting nonstandard components.
Hahn said Autojectors, an Avilla, Ind.-based unit of Milacron Inc., wants to stand behind the work at the Ferromatik-Milacron factory in Ahmedabad, India — and stand out from makers of lower-priced horizontal clamp presses.
Autojectors has added six independent sales representatives and two new executives so far this year.
The company recently added closed-loop control as a standard feature on all Indigo models. At NPE, an Indigo will be molding parts in an automated work cell.
The press comes in eight toggle-clamp sizes, with clamping forces of 33-440 tons, and four hydraulic-clamp models of 600-1,000 tons.
