I appreciated Robert Grace expanding on the debate concerning comments made by Janet Carmosky [“ 'Brutally honest' state- ment sparks debate at China Forum,” Jan. 29, Page 6]. I must premise my following comments with the fact that I have not had direct business dealings with China. And I believe it is accurate to say that Americans as a whole have a difficult time seeking to understand other cultures, Chinese or otherwise.
However, I must take exception with the concept that an agreement (such as a contract) can be “fluid.” The other inferred concept was that only those with “respected relationships” can expect to be fairly dealt with in China.
The American population certainly has its share of dishonest and self-centered business dealings. But this is not an accepted cultural concept. Any customer, supplier or employee dealing with anyone at our company should expect to be fairly and honestly dealt with, regardless of whether this relationship has existed for two hours or two years. A promise made, written or otherwise, should be considered binding. Honest business must still be the standard, and should not be compromised for the sake of profit or for the sake of “cultural consideration.”
Omega Plastics Corp.