Toyota Motor Corp.'s lean manufacturing guidelines, called the Toyota Production System, already has become and industry standard, adapted across the manufacturing spectrum. Now the automaker is extending its TPS management systems to schools, hospitals and non-profits across the United States to help them get more out of donor and taxpayer dollars. "In today's challenging economy, non-profits across the U.S. are under increasing pressure to provide more services for more people - with fewer resources," said Yoshimi Inaba, president and chief operating officer of Toyota Motor North America Inc., when he introduced the program at the Clinton Global Initiative meeting in Chicago on June 29. "By sharing the techniques of the Toyota Production System, we hope to help these vital organizations increase productivity and efficiency, while decreasing costs and retaining jobs." Toyota is already working with groups like the St. Bernard Project, which is building homes in New Orleans, and has tested it with pilot programs in New York and Pittsburgh. It noted successes already in those two cities:
- Long wait times at the Community Kitchen & Food Pantry in Harlem (part of the Food Bank for New York City) were reduced from more than an hour to just 18 minutes by improving processes in meal services; and,
- At Allegheny General Hospital in Pittsburgh, applying Toyota's renowned "just in time" supply process to the delivery of pharmacy supplies dramatically cut down on waste and is projected to save the hospital $391,000 per year.