Hydraulic hose supplier Pirtek came to the rescue of a fellow NPE exhibitor whose blow molding machine ground to a halt following an 'O' ring breakage. Hamish Champ, my colleague on the Plastics News show dailies this week, and the editor of sister newspaper PRW, reported this item from NPE2012: Jamie Vokes, Pirtek's national sales manager, said he had been approached by a staff member of the blow molder - who he declined to identify - at the Pirtek booth. "Their machine had broken down and they were pretty keen to get it back up and running as quickly as possible, for obvious reasons," he said. Vokes said he put in a call to Pirtek's local office in Orlando and luckily one of the company's service trucks happened to be in the area. "The truck came to one of the NPE parking lots where we grabbed the 'O' ring and then went to the blow molder's booth and fitted it. From the first approach to us on our booth to getting the machine going again was less than an hour," he said. Vokes said this was the first time at an NPE where Pirtek's services had saved the day for a company, although they had experience of helping out companies at previous NPEs during the build up process. "Sometimes companies turn up and as their setting their machines up they realize they've left the odd hose back at the plant. We can help in those situations, and we're happy to do so," Vokes said.
Pirtek helps out fellow NPE exhibitor
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