Mexico City — A Swiss manufacturer of temperature control units and water chillers is looking to establish local representation in Mexico.
Tool-Temp AG of Sulgen, Switzerland, exports its products — all developed and manufactured in Switzerland — worldwide. The company operates a sales and service network throughout Asia, Europe and the United States.
“We try to be close to the local customers so that they can work in their own language and also so that we have the spare parts and the units [in the country],” said Tool-Temp's Nathalie Koller.
A partner in Mexico will help Tool-Temp better serve the needs of its customers there, which includes large automotive plastics component, Koller said.
The company has several customers in Mexico that are currently supported directly from Switzerland. A local partner would stock spare parts and units for faster delivery, compared to six-to-eight weeks by sea freight.
“If someone is waiting for spares, they don't have this time to spend. They need it now,” Koller said. “And that's one of the reasons we're looking for a partner, to have the goods ready on time.”
Local stock would also cut down on transportation costs, she added.
“If you can send a full container — like a 20-foot container — at once, if you break it down to the price of each machine, the transport is not so high [compared to sending each machine separately],” Koller said.
At Plastimagen Tool-Temp is also showcasing new oil unit developed for molding polyetheretherketone, which requires high processing temperatures.
The unit has a compact design and robust construction with many essential parts made by Tool-Temp, Koller said. She emphasized the family-owned company's commitment to keeping production in Switzerland, even as it continues to expand worldwide.
“We are proud to say we are Swiss,” she said. “The production will stay in Switzerland; that's a big part of the company philosophy, this and the manufacturing of the essential parts ourselves.”
