Bolton, Ontario — Husky Injection Molding Systems Ltd. has created a new organization called Customer Success Management and named two new executives.
Husky named Srdjan Mucibabic, a 20-year veteran of the Bolton-based company, as president of Customer Success Management. The company also appointed Robert Domodossola as president of medical and specialty packaging.
Husky announced what it termed a strategic expansion on May 15. The moves are designed to align the manufacturer of injection molding machines, robots and hot runners align more closely with its growing customer base and accelerate development around changing consumer and market demands, the company said.
Customer Success Management, or CSM, supports customers, building stronger partnerships and working with them to ensure they are optimizing their Husky equipment.
Mucibabic joined Husky in 1997, working in positions in development engineering, operations and service. Before taking the role of CSM president, he was the vice president of Husky's service organization. He has a bachelor's degree in electrical engineering with a major in automation and electronics.
“CSM is an evolution of Husky's award-winning customer service,” Mucibabic said. “Our immediate goal is to expand Husky's existing service offerings to help customers further protect and improve their bottom line. As automation and connectivity continue to change manufacturing, CSM will enhance our service offerings and also develop new supporting technologies for our customers.”
Domodossola has progressed through a number of design and engineering management roles, most recently as Husky's vice president of engineering and business development. He holds a bachelor's degree in mechanical engineering from the University of Toronto.
Domodossola wants to further develop Husky's strong foothold in tooling and expand the company's offerings of complete systems.
Husky said Domodossola's appointment as president of medical and specialty packaging is designed to continue to expand capabilities, foster innovations and grow further beyond its core markets.