Best Places to Work 2024: No. 9 Supplier: Inoex LLC

Prior to a new employee's first day, Inoex LLC issues their colleagues-to-be a summary of the new team member's interests, achievements and personal details as well as a photo.

On day one, the company welcomes the new employee to the rest of the team via Microsoft Teams, and the new hire receives a detailed onboarding program that includes full training.

"These actions make the employee feel welcomed and appreciated and a key member of the team. Thereafter, we believe in continuous learning and development and celebrating milestones," the Lancaster, Pa.-based company said in its Best Places to Work questionnaire. "We place great emphasis on feedback from team members by means of surveys, which take place regularly. They enable the team members to receive the training they need to succeed. We are working on a formal recognition system for birthdays and anniversaries."

Inoex's culture is based on its "commitment to developing our employees' skills, team working, mutual respect for one another and providing world-class customer service."

The company's first core value is continuous improvement: "All new employees receive a detailed training plan."

Customer commitment is its second core value.

"We offer the speediest service available to customers through our network of service engineers located around the country," it said.

Third is honesty. The company places a "great emphasis on regular surveys completed by our team members." It welcomes total honesty, "otherwise the whole exercise is meaningless."

Inclusion is the fourth core value, and staff is encouraged to participate in get-togethers and fun activities, which, in the past, have included ax-throwing, bowling and smoking meats together.

The fifth core value at Inoex is integrity.

"[Integrity is] similar to honesty but includes the encouragement of high moral principles. We encourage fairness and openness in our dealings with suppliers and customers," Inoex said.

Teamwork is the sixth and final core value at Inoex: "We refer to our employees as team members."

Inoex GmbH is an integrated solution provider for the measurement and control technology of pipes, tubes, cables and profiles.

"Numerous innovations and first-class services ensure this success. Inoex delivers intelligent and innovative solutions and services that create added value for customers. The products stand for high quality, reliability and user-friendliness," it said.

About 150 team members worldwide contribute to its success, "with their experience, knowledge and skills." Inoex said its employees are "an important pillar of the company."

"In cooperation with our customers, we will continue to strive to make the next 35 years just as successful and exciting," it said. "With innovative strength, the courage to push boundaries and a wide range of products and services, we want to inspire our customers."

Founded in 2001, Inoex LLC said its team has been working hard the last few years to expand its strengths to ensure the company is recognized as a preferred partner by its clients and a premier employer within the industry.

"We aim to be world-class in the way we serve the industry, and we genuinely believe that if we focus on serving our clients well by focusing on integrity, innovation and inspiration, then our clients will cause our business to grow," it said. "This has been working so well over the last few years that our biggest challenge today is finding the right team members to support our growing business."

In 2023, the organization implemented its first formal training and development efforts to focus on safety and job-related continuous improvement subjects.

Inoex team members voluntarily participate in at least one digital leadership training event per year.

"In addition, if a team member identifies development opportunities they would like to pursue, whether that is formal education such as a certificate of degree program or a short topical training, we evaluate on a case-by-case basis whether we are willing to pay for additional education," it added.

Inoex employees are recognized for their efforts as they complete courses and again when the business convenes for town hall meetings.

This is Inoex's first time making Plastics News' Best Places to Work list.

"We could not be prouder to be recognized as a top employer in the plastics industry by Plastics News," Adam Grier, president of Inoex, said in a news release. "By providing a world-class experience for our team members, we believe we will be world-class services providers for our clients and the industry."