Bring your own bottle is taking on a new meaning for some patients, physicians and pharmacists caught up in a ransomware attack on the Ascension health care system.
The attack was noticed on May 8 when Ascension "detected unusual activity in our network systems." The St. Louis-based system is the sixth-largest in the U.S. Its electronic medical records [EMR] system remains offline, which means that while doctors and nurses can meet with patients, they must rely on paper notes and records.
With the EMR down, Ascension's pharmacies also cannot access digital prescriptions. As a result, some locations have shut down pharmacies completely while others are advising patients they can fill prescriptions but have to bring an existing prescription bottle to a physical location for refill.
Access to pharmacies, though, depends on Ascension networks within states. In an FAQ for patients, the company said no prescriptions are available in Wisconsin, while other locations note they "may be able to give you a short-term supply using your current prescription bottle."
Ascension advises all patients to try to get their medication from another location, if possible.
Hospital systems have become easy targets for cyberattacks because they tend to pay out quickly because their records are a matter of life and death, our sister paper Crain's Detroit Business notes.