Engel Group is celebrating the one thousandth user of its e-connect customer portal: auto supplier Teknia Group for its plant in Nivnice, the Czech Republic.
The e-connect gives on-site support to maintenance staff and machine operators by providing machine documentation and requesting spare parts from Engel.
“The comprehensive possibilities of machine documentation and the simplified procurement of spare parts were the deciding factors that led us to register in e-connect,” said Antonin Janca, maintenance manager at Techne Uherský Brod during a visit to Engel’s headquarters plant in Schwertberg, Austria.
Engel marked the milestone by presenting Janca a training voucher, which he can redeem at the new training center in Schwertberg or at the Engel subsidiary in Prague.
Janca uses e-connect to get an overview from 23 different types of injection molding machines. He also can call up the entire history of each machine.