Italy-based CMG Granulators, a manufacturer and supplier of size reduction solutions for the plastics industry, has launched a new e-commerce platform designed to simplify and speed up the process of spare parts procurement for its customers.
The new B2B channel is easy to access from the company’s home page on the website and offers an intuitive and fast ordering option for spare parts of all kinds.
Customers interested in ordering through the platform simply enter their user details and the serial number of the machine in question. The e-shop will pre-select all items relevant to the serial number entered for the customer, who can then select what is needed, with no fear of ordering from the wrong series. Customers will also be able to find the equipment user handbook online and ready for download.
In addition, said CMG, the online shop will also offer permanent discounts on various items or services.
CMG provides technologies and solutions designed for the recycling industry, all certified for Industry 4.0 compliancy. The company’s installed base is considerable: it has supplied over 30,000 units to its customers over the 42 years of the company’s