Orlando, Fla. — NPE2021 would have been a great coming-out party for purging compound maker RapidPurge.
Not that the Essex, Conn.-based company is new. The business started in 1979 and was a pioneer in purging compounds.
But the firm marked a major milestone in July 2019 when Joseph Serell bought the company and became president. Prior to that, the company didn't do much marketing or advertising.
Serell bought RapidPurge just a year after the last NPE, which was in May 2018, so Serell was looking forward to making a big splash at the 2021 show.
With Serell's background marketing purging compounds at his previous employer, it was a natural next step.
"The owner [of RapidPurge] prior to me was a manufacturing engineer, but he didn't do anything for marketing," Serell said. "It was always a great product and a very strong name. So when I bought the company, it was running really well and very efficiently, and production was fantastic. And that's where I came in, because I had the marketing and sales background in the purging compound world.
"I've been in purging compounds since 2004, so I did several NPEs with my previous company," Serell said. "So I really couldn't wait to get the brand back out in front of the industry, so of course I was really looking forward to NPE. We had our booth picked out and paid for, and we were ready to go."
But the pandemic got in the way, and NPE2021 was canceled.
The long-delayed big splash finally happened at the 2024 show in Orlando. In his previous experiences at NPE, Serell was representing his employer. This time he was there as a company owner. How was that different?
"That's a good question. I've always felt very proud of the companies I've worked for, and I was always happy to represent them. They've been good companies. But I guess there's a different feeling when it's my own," Serell said.
"There's a different level of thanks for my customers now. There's a deeper appreciation. We've had a lot of customers who have been with us a long time. And it's really nice to see them now for the first time. And for many of them, they're seeing RapidPurge for the first time, because it's been so long since they exhibited anywhere. So it's really exciting to be here."