Düsseldorf, Germany — Materials supplier Nexeo Plastics will expand its MyNexeo e-commerce program to Europe in January.
With MyNexeo, customers can shop more than 15,000 materials in Nexeo's catalog and find their most commonly used products. They also can access past order history, instant pricing visibility, real-time order status and estimated delivery dates.
MyNexeo debuted in North America in June. In pilot sessions, customers were able to place an order in less than three minutes. Live chats and quote requests also are available.
"There's been an amazing reaction to MyNexeo," Joost d'Hooghe said at K 2022 in Düsseldorf. "It's a growth engine for us."
"If you're a mom-and-pop-type business, you might only be able to check on your orders on Saturdays," added d'Hooghe, who serves as vice president of the Europe, Middle East and Africa region for the firm. "With MyNexeo, you can see all of your data on one platform."