Plainfield, Conn.-based mold maker Westminster Tool Inc. is committed to growing not only its business but also its people and community. All employees are encouraged to train in at least three technical areas around the business and document their knowledge to train the next person. Its internal training system, called Westminster Academy, is used to digitally track employee onboarding and cross-training.
The company claims its "key differentiator" is its culture. "Everything we do ties back to our culture of continuous improvement, continuous learning, accountability and emotional intelligence," the company said.
In 2010, Westminster stopped all capital investments on technology and instead invested more than $1 million in its people, revamped its culture, and rewrote its mission and vision to focus on talent. It traded resumes for behavior indicators tied to its core values of being motivated, curious and dynamic. "This 10-year self-reflection journey led to Westminster Tool cutting its average age in half, tripling the diversity on the shop floor and doubling its sales," the company said.
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